Customer Support
Need help with your purchase or technical assistance? We're here to support you every step of the way.
We're Here to Help
Questions about your purchase? Can't find your receipt, checkout issues, or technical questions? We've got you covered.
How to Reach Us
Email us at hello@jsgbn.com. We reply within 24 hours on weekdays. Great for purchase questions, tech issues, and bug reports.
Get the Best Help
Be specific about what you're trying to do. Include which template, version, and your setup. Share code snippets or screenshots. Check docs first—you might find answers immediately.
Response Times
Email replies within 24-48 hours on business days. Complex issues need more back-and-forth, but we'll stick with you until resolved.
Payment Platforms
New purchases use Polar.sh. Previous purchases still work through the legacy dashboard.
We Love Your Feedback
Your ideas make FLUX better! Email us anytime. We prioritize based on user impact, technical feasibility, maintainability, and our vision.
Stay Updated
Watch or star our GitHub repo for release notifications. Get email alerts for new updates. Read detailed changelog notes with every release.
Maintenance
Regular updates keep things smooth. We stay current with Astro and Tailwind releases and listen to community needs. We're a small team, so some updates take longer—but worth the wait.
Quick Links
Everything you need in one place.